Privacy Policy
Privacy Policy
Last Updated: August 8, 2025
Kivonet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (the "Service"). By using Kivonet, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you register, we collect your name, email address, service status (current member or alumni), and verification documents (e.g., identification or service records).
- User-Generated Content: Information you share, such as profile details, messages, and content posted in text or video chats.
- Usage Data: Information about your interactions with the Service, including IP address, browser type, pages visited, and timestamps.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, track usage, and analyze performance. See our Cookie Information for details.
2. How We Use Your Information
We use your information to:
- Provide and improve the Service, including matching you with other users for text or video chats.
- Verify your identity and eligibility as a service member or alumni.
- Monitor and ensure compliance with our Community Guidelines.
- Communicate with you, including sending service updates or responding to inquiries.
- Analyze usage trends to enhance functionality and user experience.
3. How We Share Your Information
We may share your information:
- With Other Users: Your profile information (e.g., display name, state of deployment) is visible to other users to facilitate connections.
- With Service Providers: We use third-party providers for hosting, analytics, and verification services. These providers are bound by confidentiality agreements.
- For Legal Reasons: To comply with legal obligations, protect our rights, or respond to law enforcement requests.
- With Your Consent: For any other purpose with your explicit permission.
4. Data Security
We implement reasonable security measures to protect your information, including encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we may retain certain data as required by law or for legitimate business purposes.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting kivonetofficial@gmail.com.
- Opt out of non-essential communications, such as promotional emails.
- Disable cookies through your browser settings (see Cookie Information).
7. Third-Party Links
Kivonet may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies before sharing information.
8. International Data Transfers
Kivonet operates in Nigeria and Ghana. Your information may be processed in servers located outside your country, subject to applicable data protection laws.
9. Children's Privacy
Kivonet is not intended for users under 18 years of age. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use of Kivonet after such changes constitutes your acceptance of the updated policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at kivonetofficial@gmail.com.